Order Statuses

You can track the status of your order in your LTS Account.

Pre-orders in the "Processing" status are paid for. If you place an order via PayPal, the order will automatically change to "Processing". "Processing" does not indicate that your order is being processed for shipment, just that it has been paid.

"Pending Pre-Orders" are pre-orders that have no been paid yet. This status will appear for orders reserved by Credit or Debit Card (Note: this only applies to orders placed under our previous $0 down Pre-Order Policy). Once your order is ready to be shipped and the payment method has been charged, the status will change to "Processing".

"Analyzing ClearSale" is our Authorization system for all orders, and this status just means we have received your order. Your order is not affected in any way by this status, this status is just a security feature that allows us to quickly process orders paid via Credit or Debit Card. Orders that have the "Analyzing ClearSale" status will also change to "Processing" once the payment method has been charged, or if the order is ready to be shipped.